Frequently Asked Questions

Everything you need to know about your BELLAVITA LUXURY experience.

Are BELLAVITA LUXURY products cruelty-free?

Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and are never tested on animals at any stage of production.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy for skincare and cosmetics?

Due to hygiene reasons, we only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.

Do you offer international shipping?

Currently, BELLAVITA LUXURY ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.

Are your fragrance oils and ingredients safe for sensitive skin?

Our products are dermatologically tested and formulated with high-quality ingredients. However, we always recommend performing a patch test on a small area of skin before full application.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.